
The remarkable growth of e-commerce has defined the recent years of various industries worldwide.
#J line transportation drivers
While our results confirm that Uber drivers in general are significantly underpaid, Uber Pop and Uber Select services generate a loss for the driver when we take into account the implicit costs of the driver's salary at the level of an average salary in the Czech Republic. The alarming fact is that most of the drivers, who took part in our research, were not capable to acknowledge the hidden costs of ridesharing and were blinded by the vision of a short-term cash incomes without any awareness of the existence of the postponed or implicit costs. The results of the modelling show that the net income of Uber drivers is compatible with the taxi drivers only in case of the most expensive Uber Black category, but the net income of ridesharing providers in the category of Uber Pop and Uber Select hardly covers the costs of service provision. The aim of the study was to investigate the economics of the ridesharing providers in case of UBER in Prague, and to create a simulation model estimating the annual performance of the ridesharing transport service operators and classic taxi service from the point of view of individual drivers, considering certain deviations and random effects defined by the stochastic methods using Monte Carlo approach. While the services are provided mostly by the drivers with low knowledge of economics and finance, provision of the services might be a trap for them in case that they do not take into consideration all costs related to the service provision. In the selection of design alternatives, theĮco-friendly design on the packaging of Pak Dede's Soto Mie isĪn explosively growing international business model of peer-to-peer ridesharing brings benefits to the customers and provides part-time and full-time jobs for the drivers. (ARM), there are two design concepts that are considered, namely Based on the results of the Association Rule Mining Then the last stage is the selection of designĪlternatives. The fourth stage is designing an alternative packaging design for That will be designed using the Association Rule Mining (ARM). The formulation of Pak Dede's Soto Mie packaging design concept Using the Principal Component Analysis (PCA). The second stage is grouping the Kansei words Kansei words by distributing questionnaires to Pak Dede's Soto Of the Kansei engineering method in this study is the collection of Orientation using the Kansei engineering method.


Mie packaging that involves feelings, emotions, or consumer Therefore, the aim of this research is to design Pak Dede's Soto Perceptions from customers when making online purchases. An attractive packaging design can encourage positive Making online purchases, one of which is Pak Dede's Soto Mie Medium Enterprises (UKM) owners to develop their businesses by All rights reserved.Īdvances in technology encourage Small and © 2017, Czestochowa University of Technology. Furthermore, the findings in this research indicate that consumer’s behavioral intention becomes necessary to be studied by business players in on-line transportation. The essence of this research is that customer behavioral intention on the on-line transportation service will determine whether they are retained or not based on the customer characteristics and the perception of service employee’s orientation to customer. The research methodology uses a survey on 400 users of on-line transportation service and refers to customer retention modelling. This study describes the results of survey on on-line transportation service, namely Gojek, Grab, and Uber in Jakarta, Bandung and Medan.

Customer retention is the form of loyalty related to the behavior measured on the consumer purchase behavior indicated by the high frequency of buying a service, so that the company which wants to know the level of customer retention must see the customer behavior in using its service. Customer retention emphasizes on the marketer’s activities to retain customers.
